![]() We're here to help you with any questions or concerns you may have. ![]() If you require further assistance, please don't hesitate to contact us directly. Please note that hotel rates may change, and we cannot guarantee the original rate when you re-book. To modify your reservation, follow the cancellation instructions above and then create a new booking with the updated details. We're unable to make changes to reservations, such as date changes or room type adjustments. Your reservation will be canceled, and any applicable refund will be processed within 5-7 business days. Refundable Bookings: To cancel a refundable booking, log in to your account, go to the travel reservations page, click "view details" on your reservation, and click the "cancel reservation" button.If you need to cancel due to extenuating circumstances, please submit an exception request to our customer service team using our travel help tool: After Booking Travel -> Hotels -> Select Hotel -> "Contact Us Directly." Exceptions are at the hotel's discretion. Non-Refundable Bookings: Refunds and cancellations are not guaranteed for non-refundable bookings.Please refer to the cancellation policy in your booking confirmation email or on your travel reservations page. However, some may have restrictions or cancellation fees as the check-in date approaches. Refundable: Refundable reservations can usually be canceled without penalty if you cancel in time.Non-Refundable: Some special rates on our site are non-refundable according to our agreement with the hotel.Understand the Cancellation or Adjustment Policy You can also view the policy by logging into your account, hovering over the account dropdown, clicking on "Travel Reservations," or by following this link and clicking "view details" on your reservation.ΔΆ. You can find the cancellation policy for your reservation during the checkout process, on your confirmation page, and in your confirmation email. Hotel bookings through our site can be either cancelable and refundable or non-refundable. If the reservation is cancelled within the free cancellation period, the amount paid will be refunded within 7 days after the cancellation was submitted. Please follow the steps below based on the type of reservation you have. We understand that travel plans can change, and we're here to help you with your hotel reservation modifications or cancellations.
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